Technology

Designed with the busy pharmacy staff in mind, H. D. Smith’s technology solutions are the innovative tools pharmacies need to enhance productivity and streamline processes. These tools allow pharmacy staff greater opportunities to focus on profitability and patient satisfaction. From a powerful web-based ordering system to flexible reporting options, H. D. Smith provides the user-friendly technology solutions pharmacies need to operate with supreme efficiency.

Ordering
Business to Business
Additional Features

Ordering

Maximize savings opportunities with H. D. Smith’s web-based ordering system, OrderBase Xpress. Providing instant access to pricing and stock availability, OrderBase Xpress allows you to efficiently procure product

OrderBase Xpress provides these key benefits and more!

Productivity Enhancement

  •  Multiple user profiles save order-building customization preferences
  •  Flexible search options
  •  On-demand order status
  •  On-demand inventory status
  •  Controlled Substance Ordering System (CSOS) integration
  •  Online submission of Return Authorization requests

Savings Optimization

  •  Indicators for generic, major contract and less expensive item alternates
  •  Prompts for quantity discounts
  •  Retail price maintenance

Data-Driven Decision Making

  •  Real-time purchase history
  •  Robust reporting options allow valuable analytics to be obtained

Hand-Held Ordering

Build your order at the shelf with OrderBase Mini. Slightly larger than a cell phone, our hand-held device captures orders, returns, inventory, retail pricing, shelf label orders and price sticker orders. Data transmission options facilitate quick and seamless ordering.

Business to Business

Maintain accurate data by implementing a business-to-business relationship with H. D. Smith. In accordance with the latest industry standards, the transfer of data from pharmacy to wholesaler is flawless allowing pharmacies to operate using the most accurate information possible.

Interfaces

Our systems interface with most pharmacy systems. This seamless integration allows ordering, receiving, invoicing and pricing processes to link with the existing system, allowing accurate inventory levels to be maintained and costs to be monitored. 

Electronic Data Interchange

Electronic Data Interchange (EDI) is the electronic exchange of business information between organizations using structured, industry standard formats. H. D. Smith utilizes the latest industry standard ANSI X.12 formats including the 810, 820, 832, 850 and 855 transaction sets, and more.

OrderBase Xpress Access

Create a business-to-business relationship with H. D. Smith through our XML Web Service, Xpress Access, which transfers data from the pharmacy’s system to H. D. Smith’s. Xpress Access provides a way to transmit orders, returns, retail pricing and inventory, as well as receive shipping and pricing information from H. D. Smith.

Additional Features

CSOS Integration

Controlled Substance Ordering System (CSOS) allows pharmacies to submit secure, electronic, controlled substance orders. CSOS supports all the security, workflow, auditing and reporting requirements necessary to conduct controlled substance ordering transactions without the supporting paper DEA Form 222.

Reports

H. D. Smith’s reporting capabilities provide online access to real-time purchasing history. This state-of-the-art technology allows users to access the standard report formats and view, print or email on demand. Using this information allows users to make critical business decisions based on up-to-the-minute purchasing data. In addition, reports can be exported into various formats including Excel, PDF, RTF and Word.

E-Receiving

E-Receiving facilitates fast, easy and convenient inventory check-in by automating the work of receiving items. This web-based technology gives you the ability to receive your items and match them against your invoice. Instant visual indicators assist with reconciling the order, thereby reducing errors and saving time.

Inter-Departmental Billing

Inter-Departmental Billing (IDB) provides the versatility to manage and track products being used by an unlimited number of departments or accounts within an organization. IDB offers the flexibility to mark-up by the item, invoice line, invoice or account.

Retail Price Maintenance

Retail Price Maintenance provides the functionality to maintain and save retail prices as market conditions change. Retail labels can be obtained directly from the H. D. Smith system.

The Wholesaler of Choice

Our customers are more than a number. We treat them like partners.

Become a Customer  

Never Too Busy to Help

Brian Ambrefe
Village Pharmacy
Lynnfield, MA
H. D. Smith customer for 2 years

“No matter who I call and no matter how busy they are, I am always made to feel that I am the only thing that matters to customer service. Believe me, that goes way beyond the customer service of our previous suppler.”

January 9, 2017

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