Specialty Pharmacy Services

Improve customer loyalty with specialty pharmacy services.

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Learn how H. D. Smith can help you achieve your business goals.

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Specialty pharmacy services will likely be a prime source of revenue for independent pharmacies in the coming years – and an important part of building customer loyalty. With spending on specialty drugs projected to represent as much as 50% of all pharmaceutical spending in the coming years, independents can expect to significantly increase profitability – if they can capture enough market share.

The right specialty distribution partner can help. To deliver specialty pharmacy services, independents need a specialty pharmaceutical distribution provider who offers exceptional customer service, as the availability, ordering, shipping, handling and use of specialty medicines can be quite complex. Independents also need specialty drug distribution that offers comprehensive products at highly competitive pricing, in order to compete more effectively with the big box retail chains.

That’s why, for many pharmacists who want to provide specialty pharmacy services, working with a Big 3 supplier is no longer an option. These independents recognize that they can receive better service and pricing from an independent wholesale distributor like H. D. Smith.

H. D. Smith: specialty pharmacy services for independent pharmacists.

Since 1954, H. D. Smith has been providing services and solutions to independent pharmacies nationwide. Today, we are the largest independent pharmaceutical wholesale distributor in the country, and we remain passionate about ensuring the success of community pharmacies.

As a leading provider of specialty pharmacy services for independents nationwide, we provide exceptional customer service and competitively priced specialty pharmaceutical products to help pharmacies serve customers more effectively and improve profitability.

Our specialty distribution services include:

  • Product warehousing and logistics.
  • Cold chain distribution.
  • Customized delivery and shipping.
  • Customer screening and registry.

Our account teams in specialty pharmacy services are experts in each of their market segments, having worked for years with plasma derivatives, oncology medicines, vaccines and other specialty products. We have keen insight into industry trends and can work proactively with our independent pharmacy partners to negotiate new product introductions, resolve supply issues and backorders, and ensure accurate delivery.

Specialty pharmacy services for a wide variety of diseases and conditions.

Our specialty pharmacy services provide access to a broad range of medicines, including:

  • Women’s health products such as contraceptives, family planning products, fertility treatments and Hepatitis A, Hepatitis B and HPV vaccines.
  • Oncology medicines for a wide range of oncology needs.
  • Blood and plasma-derived medicines, including immunoglobulins and quite coagulation factors that require special handling to manage inventory.
  • A variety of vaccines.

Learn more about specialty pharmacy services from H. D. Smith.

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  • Customer Service

    Christina Price
    Ray's Pharmacy
    Arlington, TX

    “My experience with customer service is that they ROCK! They are very courteous and helpful in every way. I like dealing with them because they take care of things on the spot. ”

    November 29, 2016

  • Excellent Service

    Gregory Ferraro
    Robert Jacobson Surgical Pharmacy
    Mount Kisco, NY
    H. D. Smith customer for 35 years

    “Inventory cant be beat, customer service is excellent, deliveries are dependable and returns are smooth. ”

    December 18, 2017

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  • Dannys Drugs

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    “Customer service has always been wonderful – I speak to the same people every time who know me by name. I’ve never had a question or complaint that hasn’t been resolved in a reasonable amount of time.” - Kevin Sexton, PharmD, Co-owner, Danny’s Drugs 

    Danny's Drugs knows how to stand out and make an impact in its community. 

    Learn how it took the right business deal with a personal touch to solidify this rewarding partnership.

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  • Maria Valeriano

    Team Member Spotlight

    "Every day at H. D. Smith, I feel valued and respected. By far this is the best company I have ever worked for, and I cannot imagine ever finding a company that values its employees as much as H. D. Smith does.

    With its strong core values, family feel and employee development, there really is no better place to work."