For independent pharmacies, a specialty pharmaceutical wholesaler can be the key to increasing profitability and providing better service for pharmacy customers.
Specialty medicines are an increasingly important revenue stream for independent pharmacies. These high-cost, high-touch drugs represent one-third of all spending on pharmaceuticals, and are expected to account for 50% of all spending on medicine within the next 10 years. To gain a significant market share in the sales of specialty medicines, independents need a specialty pharmaceutical wholesaler who can deliver both competitive pricing and outstanding customer service. Specialty drugs require a much greater level of service from a pharmaceutical products wholesaler, since many of the products have difficult handling requirements, complex treatment regimens or limited shelf lives.
With the right specialty pharmaceutical wholesaler and pharmaceutical wholesaler contract, independents can serve existing customers more effectively, bring new traffic into the pharmacy, and compete more effectively with their largest competitors: the big box retail chains.
H. D. Smith: a leading independent specialty pharmaceutical wholesaler.
H. D. Smith is one of the largest independent pharmacy wholesaler in the nation – and a leading specialty pharmaceutical wholesaler. We are passionate about the success of independent pharmacies. That’s why, for more than 60 years, we have offered competitively priced products, exceptional customer service and a variety of business solutions to help community pharmacies compete more effectively.
As a specialty pharmaceutical wholesaler, we help independents find, purchase and deliver specialty medications in order to serve their customers more successfully and cost-efficiently. Our account teams have deep experience in specialty wholesale pharmacy products and are experts at navigating the challenges of new product introductions, managing backorders and dealing with other supply developments.
To provide independents with a comprehensive line of specialty medicines, we offer a variety of solutions that include:
- Product warehousing and logistics.
- Cold chain distribution.
- Customer screening registry.
- Customized delivery shipping.
More than a specialty pharmaceutical wholesaler.
While we excel as a specialty pharmaceutical wholesaler, we also offer a wide range of other products, services and solutions to our independent pharmacy partners. As a generic pharmaceutical wholesaler, we offer access to one of the most robust generic portfolios in the market, and we provide a full line of brand pharmaceuticals as well.
Our home healthcare product line is extensive, and our consumer product offerings enable pharmacies to keep the front end well-stocked in order to maintain profitability. We also offer a suite of solutions and technologies for marketing, finances and administration that enable independent pharmacies to operate more efficiently and compete more effectively for customers and traffic.
Learn more about selecting H. D. Smith as your specialty pharmaceutical wholesaler and prescription drug wholesaler.
“My experience with customer service is that they ROCK! They are very courteous and helpful in every way. I like dealing with them because they take care of things on the spot. ”
Terry's Family Pharmacy
H. D. Smith customer for 32 years
“We always receive an accurate delivery. There is never a shortage, and no question, there is never a mistake in the pick. The return system is the best, and again, no question how it works. Credits are also given so fast.”
Jenny Dowhower, Pharmacy Buyer
Schneck Medical Center
H. D. Smith customer for 62 years
“Our sales specialist has always gone above and beyond with our annual inventory process, but this week she went even higher. We have recently gone 340B, and she has helped keep my anxiety down and has been with us physically and on teleconferences. She's the best!”
“Customer service has always been wonderful – I speak to the same people every time who know me by name. I’ve never had a question or complaint that hasn’t been resolved in a reasonable amount of time.” - Kevin Sexton, PharmD, Co-owner, Danny’s Drugs
Danny's Drugs knows how to stand out and make an impact in its community.
Learn how it took the right business deal with a personal touch to solidify this rewarding partnership.
Team Member Spotlight
"Every day at H. D. Smith, I feel valued and respected. By far this is the best company I have ever worked for, and I cannot imagine ever finding a company that values its employees as much as H. D. Smith does.
With its strong core values, family feel and employee development, there really is no better place to work."