The independent pharmacist today is caught between the rising cost of drugs, the pressure from pharmacy benefit managers for lower prices and the fierce competition from big box retail chains. To navigate this highly competitive market, independents need a healthcare distribution partner who can deliver excellent pricing, responsive customer service and value-added benefits.
H. D. Smith: an independent provider of healthcare distribution.
As one of the nation’s largest wholesale pharmaceutical distributor, we offer highly competitive prices on generic and brand drugs. Our generic portfolio, PharmaGen, is among the most robust in the market – our team works diligently to ensure the best possible value, coverage, quality and availability of generic medicines. Many of our generic products are available at prices as low as 30% below brand equivalent, and provide profit margins of 40 – 60%.
- Retail solutions that increase marketing and merchandising impact to better compete with big box retailers.
- Management programs that provide tools and resources to manage finances, operations and quality control more effectively.
- Technologies that simplify order management, billing, retail price maintenance, reporting and data exchange.
- VentureRx – a program to support the startup, purchase, sale and other transitions for committee pharmacies.
“My experience with customer service is that they ROCK! They are very courteous and helpful in every way. I like dealing with them because they take care of things on the spot. ”
Terry's Family Pharmacy
H. D. Smith customer for 32 years
“We always receive an accurate delivery. There is never a shortage, and no question, there is never a mistake in the pick. The return system is the best, and again, no question how it works. Credits are also given so fast.”
Never Too Busy to Help
H. D. Smith customer for 2 years
“No matter who I call and no matter how busy they are, I am always made to feel that I am the only thing that matters to customer service. Believe me, that goes way beyond the customer service of our previous suppler.”
“Customer service has always been wonderful – I speak to the same people every time who know me by name. I’ve never had a question or complaint that hasn’t been resolved in a reasonable amount of time.” - Kevin Sexton, PharmD, Co-owner, Danny’s Drugs
Danny's Drugs knows how to stand out and make an impact in its community.
Learn how it took the right business deal with a personal touch to solidify this rewarding partnership.
Team Member Spotlight
"Every day at H. D. Smith, I feel valued and respected. By far this is the best company I have ever worked for, and I cannot imagine ever finding a company that values its employees as much as H. D. Smith does.
With its strong core values, family feel and employee development, there really is no better place to work."