Partnering with the right distributor of pharmaceutical products can help independent pharmacies improve profitability and provide better customer service. But what makes a distributor of pharmaceutical products the best potential partner?
Competitive pricing is critical. The task of managing a community pharmacy is a tough one today, as rising drug costs, pressure from PBMs and increasing competition from big box chains all make it difficult to earn a profit. Independents need a distributor of pharmaceutical products with pricing that permits strong profit margins on healthcare distribution.
Excellent customer service is also important. To be more competitive, independent pharmacies promise to provide their own customers with outstanding service, and working with a responsive distributor of pharmaceutical products goes a long way to delivering on that promise.
Ultimately, the right distributor of pharmaceutical products will be a company that truly cares about the success of the independent pharmacist. For many years, independents believed that their large pharmaceuticals distributor had their best interests in mind. As the healthcare industry changes, community pharmacies need a partner that understands their unique needs and helps them to stay competitive.
That’s why, when choosing a distributor of pharmaceutical products, more community pharmacies today are turning to an independent pharmacy distributor like H. D. Smith.
H. D. Smith: a leading independent distributor of pharmaceutical products.
H. D. Smith is one of the nation’s largest independent focused full-line wholesaler in the United States, serving more than 5800 accounts and partnering with one in six community pharmacies. We offer highly competitive pricing, remarkable customer service and a suite of value-added extras designed to help independent pharmacies succeed, profit and thrive.
As a leading distributor of pharmaceutical products, we offer a complete line of brand and generic pharmaceutical products with rapid distribution to ensure that pharmacies can fill orders when customers arrive with their first prescriptions. As a durable medical equipment distributor and home healthcare equipment distributor, we offer and extensive catalog of home healthcare goods. Our line of consumer products enables pharmacies to keep the front-end well stocked. And in specialty medicines, we are a leading vaccine and NARCAN supplier, and we offer complete lines of women’s healthcare products, biologics, plasma derivatives and oncology medicines.
More than a distributor of pharmaceutical products.
Having served the needs of community pharmacies for more than 60 years, we know that independents need more than a great distributor of pharmaceutical products to succeed. That’s why, in addition to excellent customer service and a broad range of products at competitive prices, we provide a suite of solutions for marketing, financial and administrative management that enable pharmacies to streamline back-end operations, improve productivity, enhance profitability and compete more effectively with their big box competitors.
Learn more about making H. D. Smith your distributor of pharmaceutical products.
H. D. Smith customer for 7 years
“I am satisfied with my overall customer experience. My sales manager is a treasure and has helped me beyond words!”
“My experience with customer service is that they ROCK! They are very courteous and helpful in every way. I like dealing with them because they take care of things on the spot. ”
Robert Jacobson Surgical Pharmacy
Mount Kisco, NY
H. D. Smith customer for 35 years
“Inventory cant be beat, customer service is excellent, deliveries are dependable and returns are smooth. ”
“Customer service has always been wonderful – I speak to the same people every time who know me by name. I’ve never had a question or complaint that hasn’t been resolved in a reasonable amount of time.” - Kevin Sexton, PharmD, Co-owner, Danny’s Drugs
Danny's Drugs knows how to stand out and make an impact in its community.
Learn how it took the right business deal with a personal touch to solidify this rewarding partnership.
Team Member Spotlight
"Every day at H. D. Smith, I feel valued and respected. By far this is the best company I have ever worked for, and I cannot imagine ever finding a company that values its employees as much as H. D. Smith does.
With its strong core values, family feel and employee development, there really is no better place to work."