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Retail: Inventory Management

Managing inventory efficiently and cost effectively is a major challenge facing retail pharmacies. H. D. Smith is committed to creating progressive solutions to assist pharmacies in this area. By offering every day low prices and negotiating extra discounts from manufacturers, H. D. Smith strives to provide quality products at the best value possible. From monthly promotional flyers to rapid distribution programs, H. D. Smith continually works to keep customers informed of advantageous purchasing opportunities, allowing them to stay ahead of the competition.

Generic Pharmaceuticals

H. D. Smith offers a complete line of generic pharmaceutical products and inventory programs to satisfy pharmacy needs. H. D. Smith’s expansive inventory of generics ensures pharmacies have a consistent supply of products on-hand to effectively meet the needs of customers. These inventory programs are designed to offer a consistent product stream at the best possible pricing, enabling pharmacies to maximize profitability.

Maintaining low overhead is critical for profitable pharmacy operations. To assist in managing costs, H. D. Smith has contracted with leading generic manufacturers to offer quality generic pharmaceuticals at superior prices, including the fastest moving controlled substances. These competitive prices are extended through PharmaGen, H. D. Smith’s premier source for generic pharmaceuticals. 

PharmaGen procurement personnel monitor the generic market daily and adjust prices accordingly. Participating pharmacies automatically receive the best priced generic alternative through the auto-substitution option. For increased flexibility, pharmacies may elect to override the best priced item and select a specific manufacturer to maintain color, shape, size and customer preference parameters.

PharmaGen Express

Through longstanding relationships with generic manufacturers, H. D. Smith has developed PharmaGen Express for the rapid delivery of new generic pharmaceuticals with brand annual sales of $200 million or greater. Rapid distribution to the pharmacy shelf ensures the new product is available for dispensing when consumers arrive with their first prescriptions. 

PharmaGen Express customers benefit from all off-invoice allowances on items shipped via PharmaGen Express, a generous return policy and price protection against market-driven price decreases within a specified time period. In addition, through the experienced H. D. Smith telemarketing staff, customers are contacted with information regarding the new item so the pharmacy can stay abreast of the newly available product.

Promotional Programs

Additional savings are offered through weekly and monthly promotional programs.  H. D. Smith facilitates opportunities for great discounts from leading manufacturers. Each month, H. D. Smith offers specials, line drive promotions, manufacturer-specific deals and seasonal discounts on top selling items. In addition, promotions are offered throughout the year to reward pharmacies for generic purchases above average monthly generic volume.

Brand Pharmaceuticals

H. D. Smith understands the integrity of brand pharmaceuticals is a critical element to pharmacy inventory. Accordingly, H. D. Smith has adopted a corporate policy to only purchase pharmaceuticals directly from the manufacturer. This policy safeguards pharmaceutical product as it moves through the supply chain from warehouse to pharmacy to patient.

H. D. Smith prides itself on providing superior customer service. One way this is accomplished is by offering one of the highest service levels in the industry for brand pharmaceuticals. This is achieved through the efforts of highly experienced H. D. Smith purchasing staff and the use of state-of-the-art inventory management systems that anticipate pharmacy demand. H. D. Smith’s comprehensive inventory ensures pharmacies have product on-hand to effectively meet the needs of customers.

QuickShip                                              

Customers are the lifeblood of your pharmacy. Having significant, new FDA-approved brand pharmaceuticals on hand generates new sales, builds your customer base and increases customer loyalty. Through longstanding relationships with brand manufacturers, H. D. Smith has developed QuickShip for rapid delivery of significant new brand pharmaceuticals. Rapid distribution to the pharmacy shelf ensures the new product is available for dispensing when consumers arrive with their first prescriptions, allowing you to stay ahead of the competition. 

QuickShip members benefit from off-invoice allowances during the introductory period, extended dating over and above normal payment terms, a generous return policy and information regarding the new item so the pharmacy can stay informed of the newly available product. 

Home Healthcare

H. D. Smith’s home healthcare sales specialists are committed to streamlining the demands facing home healthcare facilities. Through an interactive website, promotional offers and policy assistance, H. D. Smith sales specialists strive to simplify the ordering process and streamline business operations. Each distribution center is staffed with an educated and active home healthcare team available to answer questions and offer suggestions on ways to enhance home healthcare sales.

Monthly Specials

Each month, retail pharmacies and DME providers can stock up on fast moving durable medical equipment and home healthcare products at a discount from H. D. Smith’s everyday low prices. Discounts are negotiated from the manufacturers to allow pharmacies to order items at special pricing.

HomeCare Connection                                           

The HomeCare Connection website is a portal into H. D. Smith’s specialized home healthcare division, available through the Customer Log In. This website features easy-to-navigate product listings by category or product number and a reference section to guide customers through Medicare information and HCPCS codes. To make the ordering experience as user-friendly as possible, a shopping cart and “favorites” section allow customers to save items to their account for future ordering.

Access the HomeCare Connection through the Customer Log In

Diabetic Medicare Programs

Partner with H. D. Smith and gain access to special discounts from leading diabetic manufacturers enabling you to better service patients. The sale of designated meters and strips to Medicare and Medicaid consumers is rewarded with rebate checks from participating manufacturers. This competitive advantage enables your pharmacy to better compete with mail order and third party diabetes companies.

Nutritional Supplies

H. D. Smith offers one of the industry’s strongest offerings of vitamin and nutritional supplies. Featuring an extensive line of quality products, this program is constantly updated with new releases to meet perpetually shifting market demands. Included in this product line is an exclusive national brand not sold in chains or online, driving consumers into stores to purchase. Supported by a direct sales force, this program is always at the cutting edge of nutritional offerings. 

Accreditation and Billing Guidelines

The Medicare Modernization Act of 2003 has instituted accreditation standards for home healthcare providers offering Medicare services. To assist in this process, H. D. Smith offers accreditation and billing guidance via seminars and CEU credits. Sales Specialists at each division are trained on this policy to simplify the process for H. D. Smith home healthcare providers.

Health and Beauty Care

Maintaining a well stocked health and beauty care department sends a critical message of product value to consumers. Empty or disorganized shelves communicate that the retail pharmacy does not find the products worth maintaining. To assist in presenting an appealing health and beauty care department, H. D. Smith provides monthly and seasonal catalogs that feature popular products and specials.

Monthly Specials

Each month, retail pharmacies can stock up on fast moving heath and beauty products at a discount from H. D. Smith’s everyday low prices. Discounts are negotiated from the manufacturers to allow retail pharmacies to order items at special pricing. This full-color document features products to increase the profitability of front-end sales.

Seasonal Promotional Catalogs

H. D. Smith produces three annual catalogs to assist retail pharmacies in stocking high demand seasonal items. The Sun Care & Allergy catalog features summer products for skin care and seasonal allergies, while the Cold & Flu catalog features symptom specific OTCs and health accessories. Items featured in a third publication, the Vendor Promotions Catalog, reflect major savings on fast-moving health and beauty and home healthcare products. These catalogs are distributed prior to the start of each season, to allow for advance discounts and special promotions.

Become an H. D. Smith customer Call 866.232.1222 or complete a no–obligation needs assessment form