Mission Statement

To be the preferred, customer-focused, national supplier of healthcare products and business solutions improving the quality, safety and cost of patient care while maintaining the highest level of honesty and integrity.

Company Background

Henry Dale Smith, Jr., Chairman and CEO, and
J. Christopher Smith, President and COO For over 50 years, H. D. Smith has built a reputation for excellence in pharmaceutical distribution. Since its inception, H. D. Smith has been a leader in service, an innovator in efficiency and a visionary in technology. H. D. Smith’s success can be directly linked to its customer focus, as anticipating the needs of an ever-changing market has set H. D. Smith apart in the industry.

Since 1954, Springfield, Illinois has been home to the corporate headquarters of H. D. Smith. The company began to experience major growth in 1995, with the acquisition of Texas Drug Company in Fort Worth, Texas. Additional growth in the Illinois market resulted in another distribution center in Wood Dale, Illinois. Smith Medical Partners was formed in 1997 as H. D. Smith’s specialty drug distribution division, focusing on supplying injectables and vaccines to physicians and clinics.

Barnes Wholesale Drug, Inc., located in Inglewood, California, was acquired in February 1999, and currently services the southwest region of the United States. In February 2000, J.J. Balan, Inc., a telemarketing firm selling generic pharmaceuticals nationwide, was acquired in the New York Metro area. To accommodate the growth, the New York Metro division was founded in 2000, based in Carlstadt, New Jersey. The California and New York Metro facilities recently relocated to new state-of-the-art facilities in Carson, California and Kearny, New Jersey respectively. In 2005, a distribution center was opened in Pompano Beach, Florida to service the southern region of the United States. In 2006, H. D. Smith opened the New England distribution center in Stratham, New Hampshire to service the burgeoning market. The most recent H. D. Smith distribution center was opened in Louisville, Kentucky in 2007.

Understanding that customers need more than accessible products and efficient shipments, every H. D. Smith distribution center features on-site management, information services, merchandising support, home healthcare sales specialists and customer service. This insures that calls and questions are answered quickly by a well-trained staff with extensive knowledge of the pharmaceutical industry.

Advancing beyond the role of distributor, H. D. Smith has developed software solutions to administer order placement, inventory management and pricing information. Additionally, marketing programs and a buying power network have been made available to aid the profitability of H. D. Smith customers, providing many of the benefits typically only available to major chains. Partnering with H. D. Smith means more than just finding a reliable supplier of pharmaceutical products. H. D. Smith is committed to helping each customer grow and succeed in every element.

Corporate Governance

Code of Business Conduct and Ethics

H. D. Smith is committed to the highest standards of ethical conduct and corporate compliance. Based upon our good faith understanding and to the best of our knowledge, we have established a Code of Business Conduct and Ethics that is reasonably designed to prevent and detect violations of our Standards of Conduct and applicable laws and regulations.  Our Code of Business Conduct is tailored to the size, organizational structure, operational activities and resources of H. D. Smith to meet compliance goals consistent with our corporate ethics and with the statutory requirements of Cal. Health and Safety Code §§119400-119402 and all other pertinent regulations in states in which H. D. Smith operates distribution facilities.

H. D. Smith’s Code of Business Conduct recognizes that compliance is dynamic.  It provides for revisions when necessary to reflect changes in company operations, the Compliance Program Guidance for Pharmaceutical Manufacturers published by the Office of Inspector General for the U.S. Department of Health and Human Services, the PhRMA Code on Interactions with Health Professionals, and applicable laws.

To the best of our knowledge, we are in material compliance with the Code of Business Conduct as described, meaning that we have established the elements outlined and have set up procedures to implement the policy’s requirements.  This declaration is made as of August 26, 2009.

A written copy of this declaration of our Code of Business Conduct may be obtained by calling 888.467.7979.  You may view a description of the current version of the Code of Business Conduct we have implemented by clicking here.

Corporate Citizenship

At H. D. Smith, our service-centric values challenge us to create opportunities to invest in our customers, associates and society. More than just a statement, our values are actions. We are committed to demonstrating our corporate citizenship through initiatives that preserve our environment, benefit our associates and engage our community.