Is it safe to place orders using the Internet?  
The hdsmith.com ordering system resides on a server that supports Secure Sockets Layer (SSL) encryption. SSL encryption is the current standard for secure on-line transactions.

     How do I find out what products and services you offer? 
If you are a current H. D. Smith customer and would like to know more about our products or services, contact your sales representative for more information. If you have any further questions, or are not a current H. D. Smith customer, please complete our contact form, or call us at 866-232-1222.

     How do I get an hdsmith.com user name and password?
If you are a current H. D. Smith customer, but have not been provided an hdsmith.com user name and password, please contact your sales representative for assistance.

If you are not a current H. D. Smith customer, but would like to become one, and are a licensed healthcare provider, please complete our contact form. An H. D. Smith representative will contact you promptly. 

     How will I know when my account is active? 
You will receive your user name and password from your sales representative.  

     I've received my user name & password. How can I find out more about using hdsmith.com? 
If you still need assistance with our site, please contact your local technical support representative or fill out our contact form. 

     There are several people within my organization who will be placing orders with H. D. Smith. Can we all share the same user name and password?
User names and passwords determine access to the different applications and accounts. Therefore, each user is required to set up with and use his or her own user name and password.  

     I forgot my password. Whom do I contact to reset my password? 
Please contact your local technical support representative.